February 28, 2003

BellSouth Administration:
               
                 Since my youth I have pursued a constant progressive career path that included BellSouth Communications as a final objective. I vigorously attained high levels of achievement in order to enhance my abilities and prove my aptitude in this field. I cannot tell you how proud it made me to become a member of your organization.
                
                 In the four months I have been employed in your business office I have been witness to a great many things. Having previously held the title of “Best of the Best” with Sprint Communications and partaking in the award ceremonies that followed, the small and seemingly insignificant awards presented in your forum, to your staff, appall me. I have never seen a company so seemingly focused upon a sales driven agenda; literally beat the confidence and moral out of their sales force. A sales team should be excited to sale and achieve and be awarded and applauded by their management team. BellSouth Small Business seems to be seeking automated puppets that hand out pre-scripted dialogue to their customers while micro-managing their sales force into oblivion.
                 
                I have seen employees with nearly 30 years seniority terminated because of newly formed rules and poorly applied leadership skills. If I am seeing this with only four months employment, how can I envision my tenure at BellSouth?
             
                I am not going to use the excuse that your ordering systems are so fundamentally inept that it causes a sales focused person to loose sight of the objective. Nor am I going to imply that your mis-trust of your people in the use of listening devises and other gathering tools interfere with an honest person’s ability to achieve. What I am going to say is that this is the most poorly executed set of circumstances and rules placed upon a sales organization that I have ever had the misfortune to have been apart of.
                 
                I will be forwarding a copy of this letter to several departments and accept termination of employment with your company.

Tony Nalley